Privacy Policy

Last Updated: Last updated: Dec 06, 2025

1. Introduction

Welcome to tourandhost (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Physical address
• Payment and billing details
• Booking and rental information
• Any other information you submit through our forms or communication channels

b) Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our property rental and tourist services
• To process bookings, payments, and reservations
• To communicate with you regarding your inquiries or services
• To improve our website and services
• To comply with legal obligations
• To send promotional communications (only if you have provided consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and allow us to improve performance. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

• With trusted service providers who assist in operating our website and services
• With payment processors for secure transactions
• When required by law or legal authorities
• To protect our legal rights and prevent fraud

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and accessed only by authorized personnel.

7. User Rights (Access, Update, Deletion, Objection)

In accordance with GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Request correction or update of inaccurate data
• Request deletion of your personal data
• Object to the processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take immediate steps to delete such information.

11. International Data Transfers

If your data is transferred outside Morocco, we ensure that appropriate safeguards are in place in accordance with applicable data protection regulations to protect your personal information.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

13. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

tourandhost https://www.tourandhost.com/ info@tourandhost.com +212 (615) 877-542 Prestegia Marrakech, Morocco